Why You Need to Resolve to Do Better in 2017

With 2016 coming to a close, it’s time for practice owners to reflect on their hospital’s performance over the past 12 months and outline ways to improve in 2017. Similar to personal resolutions, business resolutions are professional goals that serve to guide your business decisions through the year. These resolutions should be scaled to the [...]

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9 Ways to Show Thanks to Your Vet Staff and Clients

Anytime is a great time to tell clients and employees “Thank you,” but doing it during the holidays is a particularly special moment. The words can be powerful and make a lasting impact because they leave the receiver feeling valued and appreciated. First, hearing “Thank you” is a great motivator that acknowledges what the recipient [...]